Frequently Asked Questions
Frequently
Asked
Questions
Frequently
Asked
Questions
Don't see your question? Email hey@puregrant.com
Don't see your question? Email hey@puregrant.com
Don't see your question?
hey@puregrant.com
Don't see your question?
Email hey@puregrant.com
Do you offer free trials?
Yes! We offer free trials for 14 days. You’ll have full access to all the features of PureGrant. At the end of 14 days, you’ll automatically convert to the subscription type you selected (either single or multi-organization)
Do you offer one-on-one help or tutorials?
Absolutely. We want PureGrant to work for you and your organization(s). Please reach out to hey@puregrant.com for help. We’re happy to troubleshoot an issue, give you some insider tips, or just walk you through the platform.
Is PureGrant easy to use?
Yes. Not only that, but it was designed in collaboration with grantwriters and fundraising professionals, so it’s built especially with your needs in mind.
How do I cancel?
You may cancel at any time in your account settings. Cancellations take place at the end of each billing cycle and you will continue to have access to your subscription’s full functionality until then.
What are the benefits of an annual plan?
Annual plan subscribers save 20% versus month-to-month subscribers.
Who ‘owns’ the plan, the organization or the user?
The subscription plan is associated with the user’s email address. You can change the email address of the user if necessary - for example, if staff leave your organization and you want to retain access to the plan.
What’s the difference between a single-org and a multi-org plan?
A single-org plan allows you to generate content about one organization. This is ideal for a user that supports one organization, like a nonprofit Executive Director, a grant writer, a director of development. On the other hand, a multi-org plan allows you to have up to five separate profiles about five separate organizations, letting you generate content about them and their projects. This is ideal for consultants who support multiple nonprofit clients, or fundraisers in large organizations (like universities) who work on large research projects that are distinctly different from each other.
I’m on an annual multi-org plan but I don’t need it anymore. Can I change to an annual single-org plan?
All plan changes can be made at the end of your billing period.
Is my content secure/private?
The documents you upload during the onboarding process as well as the content you enter into your Knowledge Base remain secure in your own PureGrant profile.
What AI are you using?
Please see our Terms of Service.
Will funders be able to tell I’m using AI?
PureGrant is an AI writing tool that is meant to help writers, not replace them. In many cases, the letters and responses that PureGrant produces are identical to what you, the human writer, would produce. In other cases, they are drafts that still need your edits and refinements. Either way, PureGrant saves valuable minutes and hours in the writing and application process. Because there is no substitute for your proofreading, we always recommend carefully reading every piece of writing PureGrant produces.
Do you offer free trials?
Yes! We offer free trials for 14 days. You’ll have full access to all the features of PureGrant. At the end of 14 days, you’ll automatically convert to the subscription type you selected (either single or multi-organization)
Do you offer one-on-one help or tutorials?
Absolutely. We want PureGrant to work for you and your organization(s). Please reach out to hey@puregrant.com for help. We’re happy to troubleshoot an issue, give you some insider tips, or just walk you through the platform.
Is PureGrant easy to use?
Yes. Not only that, but it was designed in collaboration with grantwriters and fundraising professionals, so it’s built especially with your needs in mind.
How do I cancel?
You may cancel at any time in your account settings. Cancellations take place at the end of each billing cycle and you will continue to have access to your subscription’s full functionality until then.
What are the benefits of an annual plan?
Annual plan subscribers save 20% versus month-to-month subscribers.
Who ‘owns’ the plan, the organization or the user?
The subscription plan is associated with the user’s email address. You can change the email address of the user if necessary - for example, if staff leave your organization and you want to retain access to the plan.
What’s the difference between a single-org and a multi-org plan?
A single-org plan allows you to generate content about one organization. This is ideal for a user that supports one organization, like a nonprofit Executive Director, a grant writer, a director of development. On the other hand, a multi-org plan allows you to have up to five separate profiles about five separate organizations, letting you generate content about them and their projects. This is ideal for consultants who support multiple nonprofit clients, or fundraisers in large organizations (like universities) who work on large research projects that are distinctly different from each other.
I’m on an annual multi-org plan but I don’t need it anymore. Can I change to an annual single-org plan?
All plan changes can be made at the end of your billing period.
Is my content secure/private?
The documents you upload during the onboarding process as well as the content you enter into your Knowledge Base remain secure in your own PureGrant profile.
What AI are you using?
Please see our Terms of Service.
Will funders be able to tell I’m using AI?
PureGrant is an AI writing tool that is meant to help writers, not replace them. In many cases, the letters and responses that PureGrant produces are identical to what you, the human writer, would produce. In other cases, they are drafts that still need your edits and refinements. Either way, PureGrant saves valuable minutes and hours in the writing and application process. Because there is no substitute for your proofreading, we always recommend carefully reading every piece of writing PureGrant produces.
Do you offer free trials?
Yes! We offer free trials for 14 days. You’ll have full access to all the features of PureGrant. At the end of 14 days, you’ll automatically convert to the subscription type you selected (either single or multi-organization)
Do you offer one-on-one help or tutorials?
Absolutely. We want PureGrant to work for you and your organization(s). Please reach out to hey@puregrant.com for help. We’re happy to troubleshoot an issue, give you some insider tips, or just walk you through the platform.
Is PureGrant easy to use?
Yes. Not only that, but it was designed in collaboration with grantwriters and fundraising professionals, so it’s built especially with your needs in mind.
How do I cancel?
You may cancel at any time in your account settings. Cancellations take place at the end of each billing cycle and you will continue to have access to your subscription’s full functionality until then.
What are the benefits of an annual plan?
Annual plan subscribers save 20% versus month-to-month subscribers.
Who ‘owns’ the plan, the organization or the user?
The subscription plan is associated with the user’s email address. You can change the email address of the user if necessary - for example, if staff leave your organization and you want to retain access to the plan.
What’s the difference between a single-org and a multi-org plan?
A single-org plan allows you to generate content about one organization. This is ideal for a user that supports one organization, like a nonprofit Executive Director, a grant writer, a director of development. On the other hand, a multi-org plan allows you to have up to five separate profiles about five separate organizations, letting you generate content about them and their projects. This is ideal for consultants who support multiple nonprofit clients, or fundraisers in large organizations (like universities) who work on large research projects that are distinctly different from each other.
I’m on an annual multi-org plan but I don’t need it anymore. Can I change to an annual single-org plan?
All plan changes can be made at the end of your billing period.
Is my content secure/private?
The documents you upload during the onboarding process as well as the content you enter into your Knowledge Base remain secure in your own PureGrant profile.
What AI are you using?
Please see our Terms of Service.
Will funders be able to tell I’m using AI?
PureGrant is an AI writing tool that is meant to help writers, not replace them. In many cases, the letters and responses that PureGrant produces are identical to what you, the human writer, would produce. In other cases, they are drafts that still need your edits and refinements. Either way, PureGrant saves valuable minutes and hours in the writing and application process. Because there is no substitute for your proofreading, we always recommend carefully reading every piece of writing PureGrant produces.
Do you offer free trials?
Yes! We offer free trials for 14 days. You’ll have full access to all the features of PureGrant. At the end of 14 days, you’ll automatically convert to the subscription type you selected (either single or multi-organization)
Do you offer one-on-one help or tutorials?
Absolutely. We want PureGrant to work for you and your organization(s). Please reach out to hey@puregrant.com for help. We’re happy to troubleshoot an issue, give you some insider tips, or just walk you through the platform.
Is PureGrant easy to use?
Yes. Not only that, but it was designed in collaboration with grantwriters and fundraising professionals, so it’s built especially with your needs in mind.
How do I cancel?
You may cancel at any time in your account settings. Cancellations take place at the end of each billing cycle and you will continue to have access to your subscription’s full functionality until then.
What are the benefits of an annual plan?
Annual plan subscribers save 20% versus month-to-month subscribers.
Who ‘owns’ the plan, the organization or the user?
The subscription plan is associated with the user’s email address. You can change the email address of the user if necessary - for example, if staff leave your organization and you want to retain access to the plan.
What’s the difference between a single-org and a multi-org plan?
A single-org plan allows you to generate content about one organization. This is ideal for a user that supports one organization, like a nonprofit Executive Director, a grant writer, a director of development. On the other hand, a multi-org plan allows you to have up to five separate profiles about five separate organizations, letting you generate content about them and their projects. This is ideal for consultants who support multiple nonprofit clients, or fundraisers in large organizations (like universities) who work on large research projects that are distinctly different from each other.
I’m on an annual multi-org plan but I don’t need it anymore. Can I change to an annual single-org plan?
All plan changes can be made at the end of your billing period.
Is my content secure/private?
The documents you upload during the onboarding process as well as the content you enter into your Knowledge Base remain secure in your own PureGrant profile.
What AI are you using?
Please see our Terms of Service.
Will funders be able to tell I’m using AI?
PureGrant is an AI writing tool that is meant to help writers, not replace them. In many cases, the letters and responses that PureGrant produces are identical to what you, the human writer, would produce. In other cases, they are drafts that still need your edits and refinements. Either way, PureGrant saves valuable minutes and hours in the writing and application process. Because there is no substitute for your proofreading, we always recommend carefully reading every piece of writing PureGrant produces.